At Fluffy Finery, we strive to make your shopping experience as seamless as possible. We partner with trusted suppliers to bring you high-quality products at affordable prices. Please review our shipping policy below to understand how we handle orders and deliveries.
Shipping Times
- Processing Time: Orders are typically processed and shipped within 3-7 business days after payment confirmation.
- Delivery Time: Once shipped, delivery times vary depending on your location and the shipping method selected. Most orders arrive within 10-20 business days, though some may take longer due to customs or other delays.
Please note that these are estimated timelines and not guaranteed delivery dates.
Shipping Methods
We offer standard shipping on all orders, which is free of charge. For faster delivery, expedited shipping options may be available at checkout for an additional fee.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please allow 24-48 hours for the tracking information to update.
International Shipping
We ship worldwide! However, please note that:
- Customs and Import Duties: Some countries may charge customs fees or import taxes. These fees are the responsibility of the customer and are not included in the product price or shipping cost.
- Shipping Delays: International shipments may experience delays due to customs processing or other factors beyond our control.
Shipping Restrictions
Due to logistics and customs regulations, certain products may not be available for shipping to specific countries. If this applies to your order, we will notify you promptly.
Lost or Delayed Packages
While we do everything we can to ensure your order arrives on time, delays can occasionally occur due to unforeseen circumstances. If your package is lost or significantly delayed, please contact us at info@fluffyfinery.shop, and we will work to resolve the issue.
Returns & Refunds
If your order arrives damaged or defective, please refer to our Returns & Refunds Policy for instructions on how to proceed.
Contact Us
If you have any questions about your order or our shipping policy, feel free to reach out to us at info@fluffyfinery.shop. We’re here to help!
Thank you for choosing Fluffy Finery. We appreciate your trust and look forward to serving you!